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pg.com / global careers / aai
Profiles - Detail

Thong  Phooi San - Malaysia - CUSTOMER MARKETING MANAGER

Thong Phooi San

"The good thing about working in P&G is that you are never bored with your work. The pace is very fast, the issues you work on are challenging, and change is the only thing that is constant."

Job Title: CUSTOMER MARKETING MANAGER
Function: Sales/Customer Business Development
Department: Customer Business Development
University: UKM, 1996

Joined P&G Malaysia in 1996. My first assignment was in Customer Business Development(CBD) department. I am currently Customer Marketing Manager. In 1995, joined P&G as summer intern in Customer Marketing Operations. I have been in the company for 9 years - the first 2 Years as Key Account Manager building P&G business with key retailers like Giant and Guardian and the last 3 years in Customer Marketing Operations with a portfolio change almost every 6 to 9 months! I work very closely with Marketing/Product Supply/Finance and other functions to develop trade related programme that will make our brands WIN in store and influence shoppers' decisions in store, at the point of purchase. I am constantly energized by the scope of responsibility & the level of autonomous decision-making, and the strong support & encouragement from my managers as we work on challenging business issues. Now, I am one of the Team Leaders in the Modern Trade, Customer Business Development. Of course it's stressful at times, but also deeply satisfying when I see the successful results of the many hours of hard work put in by me and my team members.

What I like most about P&G:

Working with colleagues who are passionate about their work, people orientated, and with strong integrity. The company believes in people development, and offers plenty of learning opportunities that will enable each employee to grow their careers in P&G.

What I think could be better at P&G:
The long hours & the stress. You learn to cope, it builds character!


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